Common questions answered.

Is the first scan really free?

Yes. Your first AI Disruption Snapshot is completely free — no credit card, no account, no trial period that auto-bills. Just paste your website URL and click analyse.

Do I need to create an account?

Not for the free scan. An account is required to purchase the AI Strategy Pack and to return to your results later. You can sign in with Google or email.

How long does a scan take?

The free AI Disruption Snapshot takes approximately five minutes. If you upgrade to the AI Strategy Pack, the strategy workshop takes 10–15 minutes to complete; the four DOCX deliverables are generated within another five minutes after that.

What types of organisations can I scan?

Any organisation with a public website — companies, small businesses, government agencies, universities, and not-for-profits. The platform is optimised for Australian organisations and accepts non-Australian URLs with a warning.

What does the AI Strategy Pack cost?

$1,499 AUD, one-time. No subscription, no recurring billing. Three additional organisation scans are included, and there is a 14-day money-back guarantee.

What if I need to scan more organisations?

Additional AI Disruption Snapshots are $299 AUD each. You can purchase them from your account dashboard. Advisory firms can ask about scan-credit packs for a per-engagement rate — use our contact form at /contact.

Are prices in Australian dollars and do they include GST?

All prices are in Australian dollars and exclude GST.

What is the money-back guarantee?

The AI Strategy Pack carries a 14-day, no-questions-asked money-back guarantee. Use our contact form within 14 days of purchase.

What does the disruption score actually mean?

The score (0–100) measures how much external pressure AI is placing on your organisation's business model — not how advanced your AI adoption is. A higher score means more disruption pressure. The score is calculated across eight weighted dimensions covering workforce replaceability, competitive displacement risk, digital exposure, market velocity, data advantage, switching costs, regulatory protection, and brand strength.

How are competitors identified?

Through live web search and our peer research pipeline. We identify organisations similar in size, industry, and business model, then extract signals of their AI adoption from current news, job postings, and web content. Named organisations appear in your assessment — not generic "market players."

What do the confidence tags mean?

Every finding carries one of three tags: Evidenced (verified from public sources such as financial filings, websites, or ABN records), Inferred (logically derived from available evidence), or Hypothesis (a reasoned assessment where direct evidence is unavailable). This transparency tells you what is verified and what needs your own validation.

How are the scores calculated? Can the AI just make up a number?

No. Our scoring model uses calibrated rubrics with hard boundaries for each dimension. A score above a given threshold requires specific evidence — for example, a workforce replaceability score above 7 requires evidence that more than 50% of the organisation's work is knowledge work. These boundaries prevent score inflation and ensure different organisations receive meaningfully different scores. The AI generates insight; it does not pick numbers.

Can I upload my own documents to sharpen the analysis?

Yes, with the AI Strategy Pack. Upload financial reports, existing strategies, org charts, or customer data files and the analysis uses your real numbers rather than estimates. Uploaded document text is automatically scanned and any sensitive identifiers (TFNs, BSBs, Medicare numbers) are stripped before AI processing occurs.

Does it work for government agencies?

Yes. Government entities on .gov.au domains are detected automatically and trigger a dedicated analysis pipeline. The language adapts to public sector context (citizens, appropriations, peer agencies), scoring weights shift to reflect government constraints, and recommendations are grounded in current Australian Government AI policy frameworks including the National Framework for Assurance of AI in Government and the DTA's Policy for Responsible Use of AI.

What about universities and not-for-profits?

Both are supported. Select the correct entity type at the start of the scan and the analysis language, benchmarks, and scoring weights adapt accordingly — enrolment and research funding for universities; mission impact and volunteer capacity for not-for-profits.

Where is my data stored?

All customer data is stored in Australia — Supabase hosted on AWS in the Sydney region (ap-southeast-2). Nothing is stored outside Australia.

Is my data used to train AI models?

No. Data sent to Anthropic via the Claude API is processed to produce your assessment and is not used to train Anthropic's models, per their published commercial terms.

How long is my scan data kept?

Free scan data is automatically deleted 90 days after creation. Paid-tier scan data is retained while you have active access, plus 90 days thereafter. Uploaded document text is purged after 90 days; only the structured insights extracted from your documents are retained long-term. User-initiated deletion is immediate and permanent.

Is the platform compliant with Australian privacy law?

Yes. myAIstrategy is operated by High Impact Group Pty Ltd (ABN 40 682 923 128) in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and the Spam Act 2003. Full details are on the security page.

Can advisory firms use this for client work?

Yes. We have a partner channel specifically for advisory and accounting firms. All four DOCX deliverables carry your firm's logo — your clients never see myAIstrategy branding. See /for-advisors for full details.

What do my clients see?

Only your firm's branding. We never contact your clients, market to them, or appear in the footer of documents you forward to them.

How long does it take to onboard a firm?

From first email to branded deliverable in a client's inbox: typically five business days. Most of that time is on your side — providing your logo, colours, and deciding which client to pilot with. Our side is same-day.

How is this different from asking ChatGPT about my organisation?

ChatGPT produces generic, unstructured responses from training data with no knowledge of your specific organisation. myAIstrategy runs a structured pipeline: live web research on your organisation, ABN verification, industry classification, competitor identification by name, calibrated scoring with hard boundaries, six specialist advisors with distinct analytical lenses, and an automated quality review that checks ten failure modes before you see results.

Is this a replacement for consulting?

No — and we say so directly. We execute the same proven methodologies consulting firms use (stakeholder interviews, strategic frameworks, competitive analysis, structured deliverables) at a fraction of the cost and time. For organisations needing bespoke implementation support or change management, a human consulting relationship remains valuable. myAIstrategy is the right tool for the diagnosis and strategy phase.